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FSI
International (ticker: FSII,
exchange: NASDAQ) News Release
- 4/1/03
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FSI International Establishes Global Distribution
Network to Better Serve European Customers
Direct Capabilities and Enhanced Services Demonstrated to
European Customers at SEMICON Europa
MINNEAPOLIS (April 1, 2003) – Increasing its responsiveness
to customer requests and services in Europe, FSI International
Inc. (Nasdaq: FSII) today announced that it has established
a global distribution network through the successful transfer
of its distribution operations from Metron Technology N.V. (Nasdaq:
MTCH). On March 1, FSI assumed sales, service and applications
support, and spare parts logistics responsibilities for its
products in Europe and throughout the Asia-Pacific region. The
completion of this initiative will better align FSI’s
technology roadmaps and product offerings with customer requirements.
FSI’s new direct support channel should result in more
productive collaborative efforts between the customer and FSI’s
product management, application and support organizations around
the world.
“We are focused on helping our customers efficiently meet their goals
and believe that directly distributing our products will enable us to achieve
this objective, while providing better service and strengthening customer relationships.
Our new direct support channel increases our responsiveness to customer requests
and services throughout Europe and around the world,” said Stefano Avezzu,
vice president and general manager of FSI’s European business.
FSI’s regional offices and key service representatives
are responsible for providing technical information, scheduling
required maintenance, dispatching
service engineers, managing order entry for spares and serving as the focal
point for customer issues at the local level. FSI has European offices in
France, Germany, Italy, The Netherlands and the United Kingdom. In addition,
FSI will utilize DHL to serve as its global logistics partner, thereby ensuring
that FSI is able to provide timely and effective stocking and
delivery of its spare parts.
To learn more about the company’s global distribution
network, please visit FSI in Hall B1, Booth 300, during SEMICON
Europa 2003, being held April
1-3 at the New Munich Trade Fair Centre, Munich, Germany. To celebrate its
new direct capabilities in Europe, FSI will be hosting a customer appreciation
reception at its booth immediately after the show on Tuesday, April 1.
FSI International Inc., a global supplier of surface conditioning
equipment and technology, delivers economic and technical advantages
for current and emerging microelectronics manufacturing challenges.
Using the company's broad portfolio of products, which include
immersion, spray, vapor and CryoKinetic systems for wafer cleaning,
customers are able to efficiently achieve their goals. FSI’s
customers include microelectronics manufacturers located throughout
North America, Europe, Japan and the Asia-Pacific region.
FSI is a 2002 recipient of the VLSI Research 10 BEST Award.
In seven of the last ten years, FSI has been recognized for
its superior customer satisfaction in the category of Small
Suppliers of Wafer Processing Equipment.
FSI maintains a Web site at http://www.fsi-intl.com.
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